Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Introduction
At e-dukaan, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and contact information
- Account credentials and profile information
- Payment and billing information
- Business information and store details
- Communications and support requests
Usage Information
We automatically collect information about how you use our services:
- Device information and browser type
- IP address and location data
- Pages visited and features used
- Time spent on our platform
- Referral sources and search terms
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve our services and user experience
How We Use Your Information
Service Provision
- • Create and manage your account
- • Process payments and transactions
- • Provide customer support
- • Deliver requested services
Communication
- • Send important updates and notifications
- • Respond to inquiries and support requests
- • Share product news and features
- • Conduct surveys and research
Improvement
- • Analyze usage patterns and trends
- • Develop new features and services
- • Optimize platform performance
- • Conduct A/B testing
Security & Legal
- • Prevent fraud and abuse
- • Ensure platform security
- • Comply with legal obligations
- • Enforce our terms of service
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Data Security
We take security seriously
Your data is protected with industry-standard security measures
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Encrypted data storage
- • Regular security audits and testing
- • Secure access controls and authentication
Operational Safeguards
- • Limited access to personal information
- • Employee training on data protection
- • Incident response procedures
- • Regular backup and recovery processes
Your Rights and Choices
Access and Control
- Access your personal information
- Update or correct your data
- Export your data
- Delete your account
Communication Preferences
- Opt out of marketing emails
- Manage notification settings
- Control cookie preferences
- Request data portability
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.